Locate the set of credentials that's used to connect to Skype for Business Online.Įxpand the set of credentials, and then select Remove from Vault. Open Control Panel, and then click Credential Manager. If you're running Windows 7, remove the user's stored credentials in Windows Credential Manager.If you can't sign in to Skype for Business Online, go to step 2. Delete the certificate and try to sign in to Skype for Business Online.Verify that the certificate is present and that it isn't expired.Sort by the Issued By column, and then look for a certificate that's issued by Communications Server.Expand Personal, and then expand Certificates. To do this, press Windows + R, type certmgr.msc, and then click OK.
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